Careers at RouteOne

RouteOne LLC is a joint venture created by Ally Financial, TD Auto Finance, Ford Motor Credit Company, and Toyota Financial Services. RouteOne's web-based system provides automobile dealers with the ability to send credit application information to and receive credit decisions from multiple finance sources, including OEM captive finance companies, banks, and other financial institutions via a single internet portal. The system helps dealers save time while improving the vehicle purchasing experience for the consumer. The RouteOne system is used each day by over 20,000 dealerships nationwide.

RouteOne is a growing company that continues to shape and expand its workforce. Our culture emphasizes teamwork, integrity, and reliability. We are a family friendly company valuing open and honest relationships. Our employees have the 'whatever it takes' attitude, and we are performance driven. RouteOne offers its employees a comprehensive and competitive benefits package.

If you meet the requirements and would like to be consider for any of the opportunities below, please send your resume and cover letter including your salary requirements to the email listed within the job requirements.

Our current job postings:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

RouteOne is looking for a Regional Business Development Manager with extensive experience in automotive retail and indirect automotive lending to enhance customer relationships and conduct training on its electronic credit application system at dealerships.

The purpose of this position is to grow revenue and manage account relationships within automotive dealers in the Missouri and Southern Illinois and is based out of the St. Louis metropolitan area.  This position will act as the primary RouteOne “in-market” contact point for both lenders and dealers.  Our ideal candidate will have a sound understanding of dealership systems, credit processes, and online products. 

ESSENTIAL FUNCTIONS OF THE POSITION:

1. Increase application volume within RouteOne dealerships
2. Increase volume/revenue of eContracting, Credit Bureaus, DMS  Integration, and other dealer-facing functionalities (ID verification, etc.)
3. Assist in acquiring new lender accounts
4. Develop existing lender relationships and provide lender field sales support and training
5. Deliver on account strategy including meeting all timeline metrics for each account
6. Represent RouteOne at conferences and trade shows as required
7. Interface with key constituents at each account and at RouteOne
8. Assist in RouteOne deployment activities
9. Collect feedback from dealers and lenders and become the “Voice of the Customer;” feeding the product improvement cycle
10. Become the source for identifying new opportunities within the market and assessing competitive products and services
11. Report account status to internal teams on a regular basis
12. Develop and maintain a contact plan for all accounts

ESSENTIAL REQUIREMENTS FOR THE POSITION:

1. Relationship builder within and across organizations
2. Excellent communication skills (oral, written, and listening)
3. In-depth knowledge of dealership systems, credit processes, and online products
4. Understanding of auto dealer and indirect lender processes and relationships
5. Strong selling and negotiation skills
6. Exceptional group presentation skills and fluent in MS PowerPoint, Excel, and Word
7. Thorough understanding of dealership technology including internet B2B commerce

OTHER REQUIREMENTS:

1. Ability to work both independently and in a team environment
2. Ability to work from home, Internet access, and the ability to travel (up to 50% overnight stays)
3. Must have access to reliable transportation and a valid driver’s license
4. Bachelor’s degree or equivalent experience

If you meet these requirements and have 5+ years’ experience please send your resume, salard requirements and cover letter to Nichole Roumayah at nroumayah@routeone.com.

(Click HERE to go back to the job listings)

 

 

 

 

 

 

 

 

RouteOne is looking for an experienced Sales Engineer with strong knowledge of automotive financing, technology, and lender processes to join our team!.

The Sales Engineer is responsible for establishing and maintaining technical and business relationships between RouteOne and strategic clients.  This includes facilitation of business requirement definition, integration, interface design/specifications, interface troubleshooting, and project/product planning and communication.  The main focus of the position is to provide a clean transition of clients form the sales process to integration or projects. 

ESSENTIAL FUNCTIONS OF THE POSITION:

1. Work with strategic clients to facilitate definition business requirements against R1 release development timelines.
2. Work with strategic clients and R1 to construct and manage against project timelines.
3. Provide consultation to strategic clients during analysis, design and implementation phases to ensure most effective and efficient implementation strategies and designs.
4. Work with strategic clients to establish new interfaces, enhance existing interfaces, and troubleshoot interfaces issues as they arise through all stages of development and implementation.
5. Perform all work in accordance with company’s quality programs, standards and procedures.
6. Maintain safety, security, and privacy standards throughout all areas of responsibility.
7. Work with business users, external customers, and development staff to investigate and resolve project issues, application defects, production incidents and to critically review designs and specifications.
8. Critically review project communication documentation and presentations such as overviews, roadmaps, kick-off presentations, scope documentation, and project summaries.
9. Create, document, and communicate Interface specifications and guidelines.
10. Coordinate with senior staff as required.
11. Create, manage, and update integration work plans and project plans, ensure resources are executing tasks to plan and report status on partner progress/issues.
12. Assist in the design, testing, and implementation of interfaces (XML) between RouteOne and strategic clients.

ESSENTIAL REQUIREMENTS FOR THE POSITION:

1. Superior verbal and written communication skills.
2. 7-12 years Project Management Experience in IT / Software Development and/or Delivery.
3. Demonstrated experience in communicating with customer’s senior technical staff (CIO Level).
4. Demonstrated experience in managing integration projects for complex applications on time and within budget.
5. Experience in managing projects.
6. Ability to thrive in dynamic, fast-paced software development environment.
7. Good knowledge of XML messaging standards.
8. Experience with Microsoft Office Suite (Access, Excel, Word, PowerPoint, Project, Visio, Project).

OTHER REQUIREMENTS:

1. B.S. in Computer Sciences, Management Information Systems or related field
2. Oracle  
3. xml interfaces 
4. SQL
5. UNIX Environment
6. MS SQLServer
7. Project Management

To be considered for this position, please send your resume, cover letter, and salary requirements to Nichole Roumayah at nroumayah@routeone.com.

(Click HERE to go back to the job listings)

 

 

 

 

 

 



RouteOne is looking for a SQL Database Analyst with experience with Oracle development, SQL, and troubleshooting to join our team!

The SQL Database Analyst will be responsible for supporting the data needs of various departments of the company (sales, interface, operations, etc.). The job functions include, but are not limited to, developing complex Oracle queries for data extraction and reporting, performing data conversions (ETL) from several data sources, developing necessary SQL for loading, updating, and maintaining data tables as well as troubleshooting data file related issues, and quality control, including filling gaps in data through research and by providing the necessary mapping.

ESSENTIAL FUNCTIONS OF THE POSITION:

  1. Retrieve data from various sources and prepares data for analysis. Work on data manipulation and extraction using SQL Loader, Oracle Warehouse Build (OWB) for import into Cognos BI or other repositories.
  2. Quality Assurance - Verify accuracy of data and revise methods of data retrieval by following a standard process. Perform internal audits: gather data from various sources/applications and databases to validate audit steps performed; evaluate quality assurance.
  3. Develop complex SQL queries against various data and computer sources. Including complex Sub queries, correlated queries, and nested queries. 
  4. Write queries and stored procedures in SQL, export data into excel or csv files, review for quality and data integrity, and send them to internal clients or external agencies.
  5. Compile and prepare reports and occasionally graphs and charts of data developed by analyzing situations or data from which answers can be obtained.
  6. Collaborate with customers, business analysts, technical staff, and project team members to plan, design, develop, implement, and enhance applications, scripts, procedures, and metadata for relational databases. 
  7. May provide data and respond to questions to/from external groups, agencies, or vendors.
  8. Create, manipulate and formulate spreadsheets using standard office tools. Knowledge of spreadsheet functionality including v-look-up, pivot tables, charts, and graphing.
  9. Responsible for following coding standards detailed in database developer handbook.
  10. Review technical and requirement documents to ensure consistency, accuracy, and compliance with enterprise directions and security standards. 
  11. Responsible to thoroughly unit test modules.
  12. Provide assistance as required to other teams which are integrated into our testing database modules.
  13. Investigate and resolve all assigned defects.

ESSENTIAL REQUIREMENTS FOR THE POSITION:

  1. A Bachelor's degree with an emphasis in Computer Science, Databases, Technology, or equivalent work experience.
  2. 3+ years experience with SQL/PL/SQL.
  3. 2+ years experience with Oracle 10g/11g or PostgreSQL/Enterprise DB, MS SQL Server, MySQL or IBM DB2/UDB RDBMS is required.
  4. 1+ years experience with stored procedures (PL/SQL / T-SQL, etc.).
  5. Linux experience required, shell scripting highly desirable.
  6. Capable of working on multiple projects and multitasking in a fast-paced environment.
  7. Must be flexible and have the ability to adapt quickly to external environment and requirement changes.
  8. Ability to work during non-business hours to implement production change requests and perform data analysis on production databases as needed.
  9. Excellent written and oral communication skills essential.
  10. Experience in Web-Based Architecture highly desirable.
  11. Auto finance or banking industry experience highly desirable.
  12. Knowledge of how IT systems work together to meet business needs.
  13. Knowledge of XML/XSL/XSLT technologies preferred. Intermediate MS Office (2003, 2007, and 2010) skills required.
  14. Familiarity with TOAD / SQL Navigator.
  15. Experience with BI Tool sets (IBM Cognos, Business Objects) a plus.
  16. Knowledge of Oracle Application Express a plus. 

To be considered for this opportunity, please send your resume, cover letter, and salary requirements to Tonya Stankov at tstankov@routeone.com.

(Click HERE to go back to the job listings)

 

 

 

 

 

RouteOne is looking for an IT Business Analyst to join our team!

The Business Analyst will be responsible for initiating and leading short, medium, and long term feature/functionality business and technical requirements that support the business plans and strategic business initiatives of RouteOne.  The Business Analyst will be required to work with business stakeholders to create initial requirement specs as well as work with existing business specs to determine the detailed needs of the Technical Team. 

The Business Analyst position requires a significant level of coordination and negotiation skills, including the need to simultaneously work with customers, the business (and business partners), and technology teams to identify, assess, define, document, and negotiate for the “best” product features and functionality to enable RouteOne to meet or exceed its business goals.  This position requires exceptional verbal and written communication skills, a cool, calm demeanor that can help focus and direct solutions to problems, strong analytic abilities that allow clear, precise definition of the features and functionality required, and an exceptional attention to detail and follow-through.

ESSENTIAL FUNCTIONS OF THE POSITION:

  1. Work with the Product Development Team, Finance Partners and others to identify, categorize and document high level business requirements for inclusion in a Business Case.
  2. Analyze high level business requirements and develop lower level functional and technical requirements.  Various deliverables include System Requirement Specifications, User Interface Specifications, screen mock-ups, report mockups, process and navigational flows, etc..
  3. Determine impact of functional requirements in collaboration with other feature team members on various aspects of existing system.
  4. Examine integration with existing applications and lifecycle support implications.
  5. Support design team in the translation of requirements into structured systems design.  Facilitate requirements and design sessions with both business and technical team members.  Participate in issue investigation and resolution as appropriate.
  6. Maintain ownership of a feature or feature set through out the systems development life cycle supporting design, development, quality assurance and production support efforts.  Act as the go-to person for requirements questions and clarification.  In many cases, become an expert on specific features and participate in any changes even after implementation to production.
  7. Support User Acceptance of a release or feature including development of Test Plans, Test Conditions, and Test Scripts, validation of the application through participation in the testing process, coordination of User Acceptance Testing and support of end users during execution of User Acceptance Testing.
  8. Participate in updating training content in coordination with Sales & Marketing. 
  9. Organize and/or participate in system demos and presentations to various stakeholders as needed.
  10. Support system implementation/rollout activities, including all necessary pilots.
  11. Communicate with system end users to gather system feedback and improve functionality.
  12. Manipulate data with standard Microsoft Office tools to support business case and issue analysis.
  13. Perform all work in accordance with company’s quality programs, standards and procedures.
  14. Maintain safety, security, and privacy standards throughout all areas of responsibility.
  15. Other duties, as assigned.

ESSENTIAL REQUIREMENTS FOR THE POSITION:

  1. Bachelors degree in business or technical area, or suitable work experience.
  2. Prior experience in the Business Analyst/Systems Analyst realm, with proven experience in one or more significant, complex, multi-million dollar software development projects.
  3. Minimum of 1-4 years of experience as a Business/Systems Analyst.
  4. Exceptional written and verbal communication skills.
  5. Prior experience in Automotive Retail Finance, or other related Consumer Finance experience is a plus

To be considered for this opportunity, please send your resume, cover letter, and salary requirements to Tonya Stankov at tstankov@routeone.com.

(Click HERE to go back to the job listings)

 

 

 

 

 

RouteOne is looking for a stand out Senior Business Analyst to support RouteOne’s strategic business plans. 

The Senior Business Analyst position requires a significant level of coordination and negotiation skills including the need to simultaneously work with customers, the business (and business partners), and technology teams to identify, assess, define, document, and negotiate for the “best” product features and functionality to enable RouteOne to meet or exceed its business goals.  This position requires exceptional verbal and written communication skills, a cool, calm demeanor that can help focus and direct solutions to problems, strong analytic abilities that allow clear, precise definition of the features and functionality required, and an exceptional attention to detail and follow-through.

ESSENTIAL FUNCTIONS OF THE POSITION:

  1. Work with the Product Development Team and others to identify, categorize and document high level business requirements for inclusion in a Business Case.
  2. Analyze high level business requirements and develop lower level functional and technical requirements.  Various deliverables include System Requirement Specifications, User Interface Specifications, screen mock-ups, report mockups, process and navigational flows, etc..
  3. Determine impact of functional requirements in collaboration with other feature team members on various aspects of existing system.
  4. Examine integration with existing applications and lifecycle support implications. 
  5. Support design team in the translation of requirements into structured systems design.  Facilitate requirements and design sessions with both business and technical team members and participate in issue investigation and resolution.
  6. Maintain ownership of a feature or feature set throughout the systems development life cycle supporting design, development, quality assurance and production support efforts.  Act as the go-to person for requirements questions and clarification.  In many cases, become an expert on specific features and participate in/lead any changes even after implementation to production.
  7. Lead User Acceptance of a release or feature including development of Test Plans, Test Conditions, and Test Scripts, validation of the application through participation in the testing process, coordination of User Acceptance Testing and support of end users during execution of User Acceptance Testing.
  8. Participate and potentially lead the updating of training content in coordination with Sales & Marketing. 
  9. Organize and/or participate in system demos and presentations to various stakeholders as needed.
  10. Support system implementation/rollout activities, including all necessary pilots.
  11. Communicate with system end users to gather system feedback and improve functionality.
  12. Assist Business Analysis Manager with task assignments, performance evaluations, recruiting and interviewing candidates, reviewing status reports, resource planning and mentoring team members
  13. Manipulate data with standard Microsoft Office tools to support business case and issue analysis.
  14. Perform all work in accordance with company’s quality programs, standards and procedures.
  15. Maintain safety, security, and privacy standards throughout all areas of responsibility.
  16. Other duties, as assigned.

ESSENTIAL REQUIREMENTS FOR THE POSITION:

  1. Bachelors degree in business or technical area, or suitable work experience.
  2. Prior experience in the Business Analyst/Systems Analyst realm, with proven experience in one or more significant, complex, app/software development projects.
  3. 4 (minimum) - 10 years of experience as a Business/Systems Analyst.
  4. Exceptional written and verbal communication skills.
  5. Ability to lead and facilitate meetings and other product design, development and support sessions
  6. Ability to think logically and document own ideas and those of others
  7. Ability to comfortably meet with (both face-to-face and via phone/web-conference) interview and support internal and external customers
  8. Prior project management experience required

OTHER REQUIREMENTS:

  1. Prior experience in Automotive Retail Finance, or other related Consumer Finance experience is a plus
  2. Mobile (app and HTML5/web-based) product experience a plus
  3. Familiarity with prototyping tools/software very helpful
  4. Software / design usability analysis/design experience a plus

To be considered for this opportunity, please send your resume, cover letter, and salary requirements to Nichole Roumayah at nroumayah@routeone.com.

(Click HERE to go back to the job listings)

 

 

 

 

 

 

RouteOne is looking for a stand out, savvy, Software Engineer with a passion for creating elegant solutions. 

When it comes to code, believe that less is more.  As part of our team you will be challenged to deliver reliable and scalable features and enhancements to our web applications.  You should have a broad knowledge of both front-end and back-end technologies with an eye towards code quality and maintainability.  We primarily write code in Java and JavaScript, but we will consider all candidates with a strong grasp of object-oriented design.

REQUIREMENTS:

Fluent in one or more object-oriented language, Java or C# preferred. Familiar with modern HTML, JavaScript, and CSS.  You should understand data structures, relational databases, and have the ability to quickly grasp new languages, frameworks, and APIs.  The key is being meticulous while meeting objectives, managing own assignments, and working independently towards goals.

OTHER SKILLS (Bonus Points):

  • jQuery or other JavaScript frameworks
  • Familiarity with the Spring core framework
  • Understanding of design patterns, domain driven design, test driven developmentExperience using version control systems such as CVS or SVN 
  • Knowledge of popular software development processes

BENEFITS & PERKS:

  • Flexibility - Laid back team, flexible work schedules, responsibility
  • Team – Small, dedicated team of friends, advisors, collaborators and supporters
  • Challenge – Tackle large code refractors and infrastructure upgrades
  • Compensation - Competitive salary, benefits, and advancement opportunities
  • Growth - Be a part of our ongoing growth and expansion. 

Want to shake it up? Please send your resume, cover letter, and salary requirements to Nichole Roumayah at nroumayah@routeone.com.

(Click HERE to go back to the job listings)

Contact Us


31500 Northwestern Highway
Suite 200
Farmington Hills, MI 48334
Phone: 248.862.7000
Fax: 248.862.7182
National Sales Support:
866.933.0663

Technical Support


Training & Sales Support:
RouteOne Help Desk -866.768.8301 Hours of operation:
Monday - Friday 6:00 am-12:00 am
Saturday 9:00 am-9 pm
EST

RouteOne Customer Support: 866.933.0663
Hours of operation:
Monday - Friday 8:00 am-5:00 pm EST