System Enhancement Updates
We’re continually enhancing our system to keep the RouteOne platform at peak performance. See what you can enjoy from our latest releases below. Contact your RouteOne Business Development Manager or the RouteOne Service Desk at 866.768.8301 with questions.
24.4.2 Release
Easier Access to CSDNs
Dealers who run multiple credit bureaus in RouteOne can now access Credit Score Disclosure Notices (CSDN) from the most recent credit bureau report they ran instead of a previously ranked preference set by the store’s DSA.
Convenient Access to QR codes in Digital Retail Services
More dealership users of our Digital Retail Services can easily create QR codes directly in the RouteOne platform. Print out codes to adhere to your desk or other easy-to-reach store locations so customers can scan with their mobile devices and start their credit app. This complimentary enhancement can be accessed automatically by all RouteOne Digital Retail subscribers.
CIG Financial Users Only
CIG Financial does not support the ‘Other Insurance’ field in the RouteOne eContracting worksheet. If a dealer enters information in this field, they will receive an on-screen validation warning. Reach out to your CIG Financial Representative with questions.
24.3.2 Release
Booked/Funded ODE Embedded eContracts Displayed in Contract Manager
Dealerships subscribed to the R&R or CDK embedded workflow will now see Booked/Funded embedded contracts in the Contract Manager. This will allow a dealership’s accounting team to access all necessary information in one place for contracts initiated through the RouteOne Application or the ODE-embedded workflow.
New Print Preview for Menu
RouteOne Menu subscribers can now adjust the settings for a deal anywhere in the menu to quickly create a one-page printed menu or PDF. Select ‘Print Preview’ in the Print dropdown, and a new tab will open where you can make and view changes
Updated Fields for Some Ohio Dealers
Superior CU and River Valley CU dealers in OH only: The Loan Processing Fee field has been added to the Fees and Taxes section and will be automatically populated in the contract worksheet.
Updated Forms for Select Dealers
New Form for GMF Dealers
eContracting GMF Dealers Only – An ancillary form is now required to be generated for ALL business lease contracts.
New Colorado Deal Form
CO only—Dealers in Colorado can now access the Colorado Innovative Motor Vehicle Tax Credit form in Deal Forms. Your complimentary access to the RouteOne digital Deal Forms library makes adding documents to your eContracts easier.
New Texas Deal Form
TX only- Dealers in Texas can now enjoy the availability of the Texas Lessee Affidavit in Deal Forms. Your complimentary access to the RouteOne digital Deal Forms library makes adding documents to your eContracts easier.
Reach out to the RouteOne Business Development Team with questions about our latest releases.
24.2.2 Release
IDOne Identity Verification Update
RouteOne IDOne subscribers will notice that the Identity Verification (IDV) and OFAC results page now displays the two most recent customer IDV results with timestamps rather than just one.
Specific Form Updates
Volvo dealers only - Dealers can no longer select the ‘Paid Upfront’ checkbox for ‘Restrict Wear and Use’ on standard lease contracts for Volvo/Polestar.
Ally dealers only - There are updates to your worksheet's ‘Other Charges/Insurance’ section.
For standard pay leases, the ‘Paid Upfront’ checkbox for ‘Prior Credit or Lease Balance’ is now unchecked and disabled and will be included in the ‘Gross Capitalized Cost.’
For single-pay leases, the ‘Paid Upfront’ checkbox is now checked and disabled.
Reach out to the RouteOne Business Development Team with questions.
24.1.2 Release
Initiate Remote eSigning After Review
The latest update to our eContracting platform allows you to select the Remote eSigning button after the 'Review' step, so you can begin Remote eSigning even AFTER in-store or embedded eSigning is initiated.
This added flexibility allows dealers to leverage Remote eSigning without editing or deleting a contract.
With RouteOne Remote eSigning, you can digitally send all deal documents to customers so they can securely review and electronically sign a complete eContracting package from wherever they are.
Learn more about Remote eSigning
23.10.2 Release
To reduce reliance on faxing, you’ll notice solutions we’re releasing to help you digitize documents faster and improve your eContracting workflow that include:
Scan with Mobile Device Button - The Mobile Document Capture barcode can now be accessed with a ‘Scan with Mobile Device’ button, allowing you to capture documents with your mobile device to append them to the contract package. Learn more.
Updated Click to Upload Link - The ‘Click to Upload’ link has been updated to open your Windows Explorer view, providing easy access to browse files stored on your computer.
New Document Type Column - A new document type column has been added to the contract package page, allowing you to select the document type you are adding to the contracting package.
You can access these complimentary features as a RouteOne eContracting dealer. We’ll keep you in the loop about more valuable enhancements that will help you digitalize your documents soon.
23.7.2 Release
This month, we made some updates to our eContracting workflow. You can access these complimentary features as a RouteOne eContracting dealer. Stay tuned for more valuable enhancements coming soon.
Signature Template Enhancements
As part of a new streamlined workflow for RouteOne dealers, now you can apply signature templates to ancillary documents directly in the ‘draw’ page in the eSign Anything® module.
Drag-and-Drop Functionality Now Available
Now, there’s an easier way to add necessary documents to your eContracts. Simply drag PDF files saved on your desktop into the designated section in your contract package.
“Type Your Signature” Updates
On the eContract signing page, you’ll notice a hyperlink that reads, “I want to type my signature.” Clicking on this hyperlink will automatically open the RouteOne eSign URL in a new tab and display the contract.
From this page, you can select ‘Type’ or ‘Draw’ as the signature capture method for your customer and complete eSignature capture inside the eSign URL. This hyperlink gives you one-click access to the eSign URL without signing in, allowing you and your customers to capture eSignatures faster than ever.
23.6.2 Release
All Your Deal Docs Saved in SecureDocOne
For subscribing dealers, we’ve ensured that uploaded deal documents will be securely saved to your SecureDocOne account.
eSign Anything® Update
Our eSign Anything eContracting enhancement can help you speed up the purchase process by helping you create a fully digital eSigning ceremony. And now, you can upload and draw signatures on up to 23 pages of documents for more efficiency in your F&I office.
