NavyArmy Increases Contract Volume Near 10% with RouteOne eContracting
Case Study
NavyArmy surveyed their dealer base and after an overwhelming response, determined that implementing eContracting would result in additional business. Support for eContracting technology was something our dealers have come to expect from finance sources.
SOLUTION: eContracting
Challenge
NavyArmy surveyed their dealer base and after an overwhelming response, determined that implementing eContracting would result in additional business. Support for eContracting technology was something our dealers have come to expect from finance sources.
Solution
RouteOne understands that not every customer has the resources to undergo a significant process change, so RouteOne offers options to suit a variety of needs.
Result
Soon after NavyArmy began to support eContracting, they experienced an increase in business and efficiencies.
Business Challenge
Several of the 95+ franchised dealerships in NavyArmy’s indirect lending program were eContracting with other finance sources and were only pulling out the paper contracts for NavyArmy business. Many dealers said eContracting improved their cash flow and reduced Contracts-in-Transit (CIT).
NavyArmy surveyed its dealer base. After an overwhelming response, they determined that implementing eContracting would result in additional business.
Support for eContracting technology was something dealers came to expect from finance sources.
The Path to the Solution
eContracting implementation and adaptation went rather quickly for NavyArmy because of MeridianLink, their Loan Origination System (LOS). MeridianLink and several other leading LOSs are eContracting certified with RouteOne, meaning they completed the requirements for eContracting functionality and can easily onboard their lenders.
RouteOne understands that not every customer has the resources to undergo a significant technical implementation. RouteOne also offers additional solutions to implement eContracting, like their DiscountOne product for finance sources eager to participate in eContracting, but currently unable to prioritize or staff a fully integrated eContracting solution.
Results
Finance sources that implement eContracting have the full support of RouteOne before, during, and after.
“RouteOne was fantastic and continues to be fantastic when questions arise.”
Through the initial test phase, implementation, and beyond, the RouteOne Team are the subject matter experts equipped to assist in every step of the process.
Soon after NavyArmy began to support eContracting, they experienced an increase in business and efficiencies.
With eContracting, documents and data are electronically sent from dealers and can easily be digitally accessed, saving NavyArmy time.
“We no longer have to send loan transmittal packages to our Records Department to scan and upload to our imaging system.”
Get Started Today. It's Simple
Reach out to your RouteOne Account Manager or call us at 866.768.8301 to begin the path to eContracting or DiscountOne.