RouteOne’s Digital Retail Solutions See Increased Utilization While Creating Seamless Online to In-Store Customer Experiences | RouteOne
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RouteOne’s Digital Retail Solutions See Increased Utilization While Creating Seamless Online to In-Store Customer Experiences

Thursday, February 13, 2020

RouteOne’s vast array of Digital Retail solutions provide dealers, finance sources, OEMs, and FinTechs key functionality to compete in today’s evolving online consumer journey. From off-the-shelf products to custom-built solutions, RouteOne’s 2019 results boast increased adoption and utilization across the board. 

Online
RouteOne’s Premium Digital Retail offering enables dealers to move their business online, with a smooth transition to completion in-store. This service offers dealers not only the standard embedded online credit application features, but also automated compliance features, including Identity Verification and Credit Score Disclosure Notices, along with the ability to provide payment quotes to customers. All of these features combine to allow subscribing dealers to enable a robust and compliant experience for their customers. Premium Digital Retail subscriptions saw a 37% increase year-over-year.
 
In-Store
RouteOne’s Mobile Point of Sale enables digitization of the in-dealership process. The Mobile Point of Sale platform allows dealers to guide their customer through the finance process on any tablet so they can complete and eSign a credit application on his or her own or as guided by the dealer. It captures and presents the credit application and related information on a tablet then seamlessly connects directly to the RouteOne system. This can help to enable a more seamless transition to the eContracting process in RouteOne as well. Credit applications originating from RouteOne’s in-store Mobile Point of Sale application increased 45% in 2019.
 
Web Services and Custom Solutions
RouteOne is working behind the scenes to power and enable some of the most innovative solutions in the industry. We work with finance sources, OEMs, and FinTechs to power their custom solutions. Through integration, these entities plug into RouteOne’s digital retailing tools to create a unique customer experience built specifically for their business and customer experience strategies. Custom solutions can be configured to include online credit application, estimated payment calculation, vehicle finance payoff retrieval, single sign-on, send and receive documents associated to an eContract, and more. RouteOne has built 19 custom OEM implementations, and more than 40 FinTechs rely on RouteOne as a conduit to power their technology.
 
All of RouteOne’s Digital Retail solutions seamlessly flow data into a dealer’s core RouteOne platform to make a harmonious transition from online to in-store and fully support the omnichannel experience that today’s consumer demands.
 
THE FACTS
RouteOne’s robust Digital Retail solutions are utilized by:
  • 2,300+ dealers enrolled in RouteOne’s Digital Retail subscription products;
  • 19 custom built Digital Retail implementations for OEMS; and
  • 44 FinTechs, who use RouteOne’s Digital Retail solutions as an enabler for their customer experience – we are the FinTech that powers auto finance FinTechs 
2019 Year-Over-Year Results
  • 27% increase in subscriptions to RouteOne’s Digital Retail Services
  • 37% increase in the number of dealers subscribed to RouteOne’s “Premium” Digital Retail offering 
  • 45% increase in the number of applications originated using RouteOne’s in-store Mobile Point of Sale application

Dealers interested in RouteOne’s Digital Retail services can subscribe within their Premium Services page or contact their RouteOne Business Development Manager for more information at 866.768.8301 or www.routeone.com/salesteam. For custom-built Digital Retail solutions, please visit www.routeone.com/custom_solutions.