Meet Today’s Consumer Demands
Is your dealership seeking solutions to enhance your existing F&I process?
Generally, most dealerships are up-to-date on some of the most basic digital retailing trends, such as capturing leads and credit applications on their websites. But more and more consumers are shopping online for everything, including their next vehicle.
There is growth in the use of online tools for vehicle shopping, with 80% of consumers wanting to handle more steps online. The automotive industry had one of the fastest year-over-year (YOY) sales growth rates.
To meet consumer demands for superior online options, explore our latest digital retailing solution, RouteOne Fusion, which seamlessly integrates with existing dealership systems to provide real-time pricing, F&I product options, and optimized credit application submissions.
Fusion is a powerful all-in-one digital retailing platform that helps streamline vehicle purchasing, providing a better experience for dealers and consumers.
Why Do Consumers Like Fusion?
Fusion can connect online vehicle shoppers directly with your in-store process on your website, empowering them to complete most of their buying journey online, if they choose, and reducing the time they spend in your F&I office.
Fusion enables consumers to interact with a RouteOne dealership’s Credit, Menu, and eContracting processes from any location, simplifying the typical complexities of vehicle financing.
Plus, Fusion operates on the same engine and controls as a RouteOne dealer’s in-store or remote eContracting experience. Consumers can pick right up where they left off in the process when they walk into your store, helping to eliminate the frustration of duplicate entry efforts.
Why Fusion is Good for Dealerships
With Fusion, dealerships can offer consumers innovative tools to create a modern omnichannel experience through our trusted portal, which can enhance customer satisfaction and drive sales.
Key features include:
• Online-to-in-store retailing integration
• RouteOne Credit Application and eContracting support
• Your protection product presentation during the online shopping process
• Integration with leading DMS and CRM systems
In addition, you can also enjoy the benefits of access to:
Pre-Qualification with Fusion
Gain insight into a consumer’s credit score and other factors to provide personalized and realistic payment options that will enhance the customer experience by offering clarity early in the purchase process without impacting their credit score. Sales teams and F&I managers can work with more prequalified buyers, streamlining the closing process.
Tools for the Financing and Credit Process
RouteOne’s credit application process helps your dealership manage compliance with regulatory requirements. Our credit application system, “Designed by Dealers for Dealers”®, was created to securely handle sensitive financial information, protecting both customer data and dealership information, all within a consumer-friendly interface.
Trade-In Values
Our integrations enable customers to receive a market-based value estimate for their trade-in vehicle by entering details such as vehicle condition and mileage.
This valuation helps provide a clearer picture of their overall deal when purchasing a new vehicle.
Payment Options and Calculations
Customers can explore various financing options and understand how interest rates and down payments affect their monthly payments and overall costs.
This helps them make informed decisions that align with their budget and financial goals, ultimately leading to a smoother and more satisfying purchasing experience.
Early Product Education
With Fusion, you can offer insights into the benefits of your protection products earlier in the buying journey, potentially leading to a better sales success rate.
Empowering consumers with comprehensive information by showcasing aftermarket products and educating them on their value during the “build-and-price” process enables customers to make more informed purchasing decisions.
Consumers who feel they have made well-informed choices can help lead to higher satisfaction post-purchase and increased PVR.
Transparency with Step-by-Step Navigation
Customers can easily view each step in their purchase process and have a clear vision of what’s ahead. Tracking their progress and understanding the steps helps build confidence in their decision-making.
Dealers can identify where customers are in the purchase process and receive information that helps with more personalized follow-ups, thereby increasing the likelihood of converting leads into sales.
Trust The RouteOne Team
With RouteOne, you get more than just a product or solution; you get a team of experts who will support you every step of the way.
Your Unique Connection Needs
For starters, the RouteOne Business Development Team can evaluate your current process to determine the best route for aligning Fusion with your existing sales process, helping you avoid confusion and inefficiencies.
Training and Support
You can add all the bells and whistles you want to your workflow, but it can be useless if your team doesn’t know how to use a solution.
Train your entire staff, including both the sales team and F&I managers, to maximize the benefits of our platform. From live online training webinars with a subject-matter expert to our comprehensive self-serve guides and superior customer service, we offer the training tools you need to get started and those that will support you as your process evolves.
Ready to Remove Speedbumps Between Digital and Physical Showrooms?
With a subscription to RouteOne Fusion, it’s easy to empower consumers with tools to manage the vehicle purchase or lease process independently, providing a better customer experience that can help elevate your sales goals. Create a seamless digital-to-physical showroom experience with Fusion, powered by the same engine that provides our dealers with an integrated eContracting + Menu solution.
Sign up for a personalized demo today to learn more about RouteOne Fusion benefits for you and your customers.