Business today happens where consumers are shopping, and more and more, they're shopping online, even for their next vehicle.  Dealerships who adjust to the available digital tools and solutions have a better chance of creating a flexible purchase process to meet all consumer needs. 

 

To be flexible is essentially to be amenable and able to adjust to changes in the marketplace quickly. Your dealership can take steps to roll with the changes and be adaptable to consumer preferences. 

 

 

The resilience of the vehicle finance industry was on full display in 2020. The demand for a digital purchase process escalated.  More consumers were opting for a low-contact experience.  Many of the best solutions encompass a mix of new and existing online tools – like a digital process guided by an F&I manager. In 2020, we added enhancements for a complete end-to-end digital workflow that supports an in-store, remote, or hybrid process, all with your guidance. Get acquainted with the solutions of today to kick off a profitable new year. 

 

 

Nobody likes to wait for anything, especially in the F&I office.  And many customers now prefer an experience that’s as low-contact as possible.  Dealerships today should take advantage of technology designed to speed up the vehicle purchasing process.  

 

So how do you tell your customers about your portfolio of F&I products? Using a menu to present and sell aftermarket products is a great way to create a transparent, informative, and personalized buying experience that also speeds up the buying process.